We proudly offer FREE worldwide shipping.
Please note that we require 1 to 3 working days on average to fulfil your order before dispatching it. Rest assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, the estimated delivery time is between 7 to 10 business days. Please consider any holidays that might impact delivery times.
Our Warehouse products will be delivered in 3-5 Business days.
Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
We work with small vendors from all over the world to share their products, some of our products are shipped directly from our vendors overseas. Due to the nature of the shipping business, delays are often inevitable, all our shipping times are therefore guidelines only and specific delivery dates are not guaranteed.
Note: Deliveries might be delayed due to unavoidable conditions, like slower customs clearance procedures or poor weather conditions etc., Also, we understand sometimes packages get lost in transit. If you do not receive your order in 45 business days, you can choose to receive a full refund or receive a replacement at our expense.
If your order contains a back-ordered item, we will ship any items we have available immediately and ship the items that are back-ordered immediately when we have them available. So, if you ordered more than one item on a single order and receive only a part of your item don’t worry, you will receive your other items shortly after.
Tracking your order:
You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. Please allow 1 to 3 working days for the tracking information to show.
Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at firstname.lastname@example.org if you believe you have provided an incorrect shipping address.
By placing an order on VoiceAuthor.com, you will be responsible for paying for your own shipping costs for returning your item for any orders less than $35, Shipping costs are non-refundable. To print a return shipping label, please contact us at email@example.com.
Voice Author is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier. If you have any further questions on how to do this please reach out to our customer support team at firstname.lastname@example.org